We operate exclusively online and are based in Lahore, Pakistan. We do not maintain any physical retail stores.

You can order directly through our website without contacting us. However, if you have additional questions or can’t find a specific book, you can contact us between 10 AM and 10 PM. We try to respond to all inquiries as quickly as possible, even outside these hours.

Delivery charges vary based on:

• Package weight
• Destination city/country
• Selected courier service

Exact charges are automatically calculated at checkout based on these factors.

For Pakistan:

• Leopards Courier (Primary)
• Call Courier (Alternative)
• Pakistan Post (No Cash on Delivery)

For International Deliveries:

• Skynet (Primary)
• DHL
• Other services based on availability

For detailed information, please check our Shipping Policy.

Yes, we deliver internationally through Skynet and DHL. Special requirements apply:

• Payment processing takes 3-4 working days
• Indian customers must provide Aadhaar card copy
• Customs/duty charges are paid by the customer

Check our Shipping Policy for delivery times by region.

If you can’t find a specific book, you can:

• Contact us through our Contact Form
• Call/WhatsApp: +923231976177 (10 AM – 10 PM)

Yes, your payment is completely secure. We use:

• SSL (Secure Sockets Layer) encryption
• Secure payment gateway for all card transactions
• PCI DSS compliant payment processing

Your card details are never stored on our website.

Refunds are only provided in these cases:

• Wrong items delivered
• Items are out of stock after order placement

For complete details, please check our Return & Refund Policy.